Shipping policy
Thank you for shopping with NIGHTMARE ORIGIN. Below you’ll find details about how we ship orders both within the United States and internationally.
⸻
Processing Times
• Orders are processed within 2–5 business days after payment is received.
• Orders are not processed or shipped on weekends or holidays.
⸻
Shipping Rates & Delivery
• Shipping costs are calculated at checkout based on your location and the weight of your order.
• Delivery times vary depending on your location and selected shipping method. Estimated shipping times will be provided at checkout.
• Please note that shipping times are estimates only and may be affected by factors outside our control (such as carrier delays, customs, or weather).
⸻
Domestic Shipping (U.S.)
• Standard shipping: 3–7 business days after processing.
• Expedited shipping options may be available at checkout.
⸻
International Shipping
• We are proud to offer worldwide shipping.
• Delivery times vary by destination, but most international orders arrive within 7–21 business days after processing.
• Customers are responsible for any customs duties, import taxes, or fees charged by their country. These charges are not included in your order total or shipping cost.
• International packages may experience delays due to customs clearance.
⸻
Tracking Orders
• Once your order ships, you will receive an email with tracking information.
• Tracking updates may take up to 48 hours to appear after the package has been scanned by the carrier.
⸻
Lost, Delayed, or Incorrect Deliveries
• NIGHTMARE ORIGIN is not responsible for delays caused by carriers, customs, or circumstances outside our control.
• Once your package is handed to the carrier, risk of loss or damage transfers to you.
• If your package is lost in transit, please contact the carrier directly using your tracking number. We will do our best to assist, but we are not liable for carrier-related issues.
• Customers are responsible for providing the correct shipping address. Orders shipped to an incorrect address provided by the customer cannot be refunded or replaced.
⸻
Contact Us
For shipping questions, contact us at:
📧 nightmareorgins@gmail.com
📍 179 Harold Murphy Drive, Madison, AL, 35756, US